The Challenge
As we’re all painfully aware, due to COVID-19, many businesses, factories, and universities (among other organizations) both across the United States and globally were forced to shut down, relocate their workers to home offices, or greatly cut back on their workforces out of a need for the health and safety of both employees and customers. Even though business communities are beginning to reopen, the need for health and safety does not disappear. Thus, strategies like contact tracing are important elements in any effective reopening plan.
What exactly is contact tracing? Contact tracing is a monitoring process that ‘connects-the-dots’ between people who have been infected with the COVID-19 virus and those with whom they’ve come in contact. Those who have come in contact with a person who is confirmed as infected are made aware of the fact and, in response, their own movements and interactions can then be assessed. Contact tracing is a vital part of a process intended to stop the chain of transmission.
Although important, contact tracing is not an easy process, especially if it’s being done manually. With a fast-spreading virus such as COVID-19, timing is critical; isolating infected employees and notifying those who have come in contact must be done quickly. Not only can human contact tracers take days to retrace the employees’ steps and interactions, they can also result in unsubstantiated data. A system that automates the tracing process not only provides instantaneous data, it also mitigates non-compliance and privacy issues, making it an ideal part of the reopening process.
POM Tracer, a company based in New Jersey, was looking to create an easy-to-implement product that would allow businesses and organizations to safely return employees to their offices to mitigate the risk of future shutdowns due to COVID-19. This device-based contact tracking solution must provide accurate and privacy-focused contact tracing data that can be used to identify and notify at-risk personnel.